Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the website operated by VDon Lawn, Patio, and Pool Care LLC ("VDon," "we," "our," or "us"), located at 1802 Nectarine Trail, Clermont, FL 34714, and any services you request through this website.

By accessing or using our website, submitting a quote request form, or engaging with our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or submit a quote request.

Age Requirement

You must be at least 18 years of age to use this website or request services from VDon Lawn, Patio, and Pool Care LLC. By submitting a quote form or engaging our services, you represent and warrant that you are 18 years of age or older and have the legal authority to enter into a service agreement.

We do not knowingly provide services to or collect information from individuals under the age of 18 without verifiable parental or guardian consent.

Services Description & Scope of Work

VDon Lawn, Patio, and Pool Care LLC is a full-service outdoor property care company serving residential and commercial customers in Southwest Florida. Our services include, but are not limited to:

• Pool Service: Routine maintenance, chemical balancing, cleaning, equipment checks, and minor repairs
• Lawn Care: Mowing, edging, trimming, blowing, and general lawn maintenance
• Patio Pressure Washing: Surface cleaning and restoration of patios, driveways, and hardscapes
• Screen Enclosures: Cleaning, repair, and general maintenance of pool and lanai screen enclosures
• Equipment Repair: Diagnosis and repair of pool pumps, filters, heaters, and related outdoor equipment

The specific scope of work for each service engagement will be agreed upon in writing (via written quote, service agreement, or confirmed work order) prior to commencement of services. Any additional work beyond the confirmed scope requires a separate written authorization from the customer.

VDon reserves the right to decline any service request at our sole discretion, including requests outside our service area or beyond the scope of our expertise.

Quote Requests & SMS/Email Consent

Our website allows you to submit a free quote request by providing your name, phone number, email address, property address, service type, preferred date, and any additional notes.

Submitting a quote request does not create a binding service contract. A service agreement is formed only when VDon provides a written quote and you confirm acceptance of that quote, or when a formal written service agreement is signed by both parties.

Message frequency will vary based on your service inquiries. Standard message and data rates may apply. To opt out of SMS communications, reply STOP at any time. For help, reply HELP or contact us directly.

We comply with all applicable federal and state regulations governing electronic communications, including the TCPA and CAN-SPAM Act. See our Privacy Policy for full details on data usage and communications.

Pricing, Payments & Cancellation

Pricing: All prices quoted are estimates based on information provided at the time of the quote request. Final pricing is confirmed in writing before any work begins. Prices are subject to change based on actual site conditions, scope changes, or material costs discovered during the service visit.

Payment: Payment terms will be specified in each service agreement or invoice. Unless otherwise stated in writing:

• Payment is due upon completion of services for one-time jobs
• Recurring service agreements (e.g., weekly or monthly pool/lawn care) are billed on the schedule specified in the service agreement
• We accept cash, check, and electronic payment methods as communicated at the time of service
• Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance

Cancellations & Reschedules:

• Customers may cancel or reschedule a scheduled service appointment with at least 24 hours' notice at no charge
• Cancellations with less than 24 hours' notice may be subject to a cancellation fee equal to 25% of the quoted service price
• For recurring service agreements, either party may cancel with 30 days' written notice
• VDon reserves the right to reschedule or cancel services due to weather conditions, equipment failure, or other circumstances beyond our control (see Force Majeure below)

Returned Payments: A $35 fee will be assessed for any returned check or failed electronic payment.

Limitation of Liability & Disclaimers

No Guarantee of Specific Results: VDon Lawn, Patio, and Pool Care LLC does not guarantee specific outcomes, aesthetic results, or performance benchmarks from any service. Results may vary based on existing property conditions, weather, plant health, equipment age, and other factors outside our control.

Property Damage Limitations: VDon carries general liability insurance. In the event of property damage caused by our direct negligence during the performance of services, our liability is limited to the actual cost of repair or replacement of the damaged item, not to exceed the total amount paid for the service visit during which the damage occurred. We are not responsible for:

• Pre-existing property damage or defects
• Damage caused by normal wear and tear
• Damage resulting from the customer's failure to disclose relevant property conditions
• Consequential, incidental, or indirect damages of any kind
• Loss of use, revenue, or profits arising from any service interruption

Maximum Liability: To the fullest extent permitted by applicable law, VDon's total liability for any claim arising from or related to our services shall not exceed the total amount paid by the customer for the specific service giving rise to the claim in the three (3) months preceding the claim.

Website Disclaimer: Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

Force Majeure & Weather Conditions

VDon Lawn, Patio, and Pool Care LLC shall not be liable for any delay or failure to perform services resulting from causes beyond our reasonable control, including but not limited to:

• Severe weather, hurricanes, tropical storms, or other acts of nature
• Flooding, lightning, extreme heat, or unsafe outdoor conditions
• Government actions, emergency orders, or public health directives
• Supply chain disruptions, equipment failures, or material shortages
• Labor disputes, civil disturbances, or other circumstances outside our control

In the event of a force majeure situation, VDon will make reasonable efforts to notify affected customers and reschedule services at the earliest practical opportunity. No cancellation fees will be charged to customers when VDon initiates a reschedule due to force majeure conditions.

Intellectual Property

All content on this website — including text, images, graphics, logos, icons, photographs, video clips, and software — is the property of VDon Lawn, Patio, and Pool Care LLC or its licensors and is protected by applicable United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, transmit, repost, or otherwise use any website content for commercial purposes without our express prior written permission. Limited, personal, non-commercial use of website content is permitted for informational purposes only.

The VDon name, logo, and related trademarks are the exclusive property of VDon Lawn, Patio, and Pool Care LLC. Unauthorized use of our trademarks is strictly prohibited.

User Responsibilities & Acceptable Use

By using our website, you agree to:

• Provide accurate, current, and complete information on the quote request form
• Use the website only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorized access to any part of our website, servers, or systems
• Not transmit any harmful, offensive, or disruptive content through the website
• Not engage in any conduct that could damage, disable, or impair the functionality of our website
• Not use automated tools (bots, scrapers, crawlers) to access the website without prior written consent

You are also responsible for ensuring that your property is accessible on the scheduled service date, that any pets are secured, and that any specific property hazards or access requirements are communicated to VDon prior to service. Failure to provide a safe and accessible work environment may result in rescheduling or cancellation.

Indemnification

You agree to indemnify, defend, and hold harmless VDon Lawn, Patio, and Pool Care LLC, its owners, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of or access to this website
• Your breach of these Terms and Conditions
• Your violation of any applicable law or regulation
• Your provision of inaccurate, incomplete, or misleading information in a quote request or service agreement
• Any claim by a third party arising from your use of our services

VDon reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with VDon's defense of such claims.

TCPA & CAN-SPAM Compliance

VDon Lawn, Patio, and Pool Care LLC is committed to full compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all applicable Florida state telecommunications laws.

TCPA: By providing your phone number and submitting our quote form, you grant VDon express written consent to contact you via SMS/text message using automated or non-automated systems regarding your service inquiry. You understand that consent to receive SMS is not a condition of purchasing services. You may withdraw consent at any time by replying STOP to any message or contacting us directly.

CAN-SPAM: All commercial email communications from VDon will:

• Clearly identify VDon Lawn, Patio, and Pool Care LLC as the sender
• Include our physical address: 1802 Nectarine Trail, Clermont, FL 34714
• Provide a clear and functional mechanism to unsubscribe from future emails
• Honor unsubscribe requests within 10 business days

Termination of Services

By Customer: You may terminate recurring service agreements at any time by providing VDon with 30 days' written notice via email to vdonlpp@gmail.com or by mail to our address. Any services rendered prior to the termination effective date remain payable in full.

By VDon: VDon reserves the right to terminate or suspend services, effective immediately and without prior notice, for any of the following reasons:

• Non-payment or repeated late payment of invoices
• Abusive, threatening, or hostile behavior toward VDon personnel
• Providing false or materially misleading information
• Unsafe property conditions that pose a risk to VDon employees or contractors
• Violation of these Terms and Conditions
• Any other reason VDon determines, at its sole discretion, to be in the best interest of the business

Upon termination, all outstanding balances become immediately due and payable. Termination does not release either party from obligations that arose prior to the effective termination date.

Governing Law

These Terms and Conditions, and any disputes arising out of or related to them or to our services, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any legal action brought in connection with these Terms shall be brought exclusively in the state or federal courts located in Lake County, Florida, and you hereby consent to the personal jurisdiction of such courts.

Dispute Resolution & Arbitration

Informal Resolution First: Before initiating any formal legal proceeding, both parties agree to attempt to resolve any dispute informally. Either party wishing to raise a dispute must provide written notice of the dispute to the other party, describing the nature of the dispute and the desired resolution. Both parties agree to negotiate in good faith for a period of 30 days following such notice.

Binding Arbitration: If the dispute cannot be resolved informally within 30 days, any controversy or claim arising out of or relating to these Terms or VDon's services shall be settled by binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in Lake County, Florida. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Exceptions: Either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the completion of arbitration. Nothing in this section prevents either party from filing small claims court actions for disputes within the applicable jurisdictional limits.

Class Action Waiver: To the fullest extent permitted by law, you waive any right to bring or participate in any class action, collective action, or representative proceeding against VDon.

Data Usage & Privacy

Your use of this website and submission of a quote request is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.

Our Privacy Policy describes how we collect, use, store, and protect your personal information, including your rights with respect to your data, our SMS and email consent procedures, and our TCPA/CAN-SPAM compliance practices.

Modifications to These Terms

VDon Lawn, Patio, and Pool Care LLC reserves the right to update, modify, or replace these Terms and Conditions at any time at our sole discretion. When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of our website or submission of a quote request after any modifications to these Terms constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates.

For material changes that affect your legal rights, we will make reasonable efforts to notify you through prominent notice on our website.

Miscellaneous Provisions

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable.

Entire Agreement: These Terms, together with our Privacy Policy and any written service agreement entered into between you and VDon, constitute the entire agreement between you and VDon regarding the subject matter herein and supersede all prior understandings, representations, or agreements.

No Waiver: VDon's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign your rights or obligations under these Terms without VDon's prior written consent. VDon may assign these Terms without restriction.

Contact Us

If you have questions about these Terms and Conditions, would like to discuss a service agreement, or need to submit a formal dispute notice, please contact us:

We are committed to fair, transparent, and professional service. We welcome your questions and will respond promptly to any concerns.